What should I do in case I forgot my username? May 24, 2023 14:53 Updated You will not need a username to log into your account, you will only need your email address and password credentials. If you cannot recall what email you used to create your account, please contact Customer Service. Please be prepared to provide your date of birth and the address on file. If you have any additional questions, please do not hesitate to contact Customer Service. Related articles How do I reset my password? How to reset your password video How do I withdraw using Play+?